Shipping policy
Shipping Policy
At Wavely™, we’re committed to getting your order to you safely and as quickly as possible. Below you’ll find everything you need to know about our shipping process.
🌎 Where We Ship
We currently ship to customers worldwide.
Some countries or remote areas may have limited shipping availability. If your location is not available at checkout, please contact us and we’ll do our best to help.
📦 Order Processing
Orders are typically processed within 1–3 business days.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Please note that orders are not processed or shipped on weekends or major holidays.
🚚 Delivery Times
Estimated delivery times after your order has been shipped:
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🇺🇸 United States: 5–12 business days
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🇨🇦 Canada: 5–14 business days
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🇬🇧 United Kingdom: 5–10 business days
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🇦🇺 Australia: 7–14 business days
- EU Europe : 5–10 business days
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🌎 Other International Destinations: 8–25 business days
These are estimated delivery times, not guaranteed delivery dates.
Delivery times may occasionally be affected by customs, weather, carrier delays, holidays, or other circumstances outside our control.
💰 Shipping Costs
Shipping costs are calculated and displayed at checkout based on your location and order.
From time to time, Wavely™ may offer free shipping promotions or other shipping discounts.
🔎 Order Tracking
Once your order has shipped, we'll send you an email with your tracking number.
Please allow up to 48 hours for tracking information to become available after your shipping confirmation has been sent.
You can use the tracking number provided in your shipping confirmation email to follow your package's progress.
🌍 International Orders
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
Any applicable customs fees, duties, or taxes are the responsibility of the customer unless otherwise stated at checkout.
Wavely™ does not control these charges and cannot predict their amount.
📍 Incorrect Shipping Address
Please make sure your shipping address is correct before completing your purchase.
If you notice an incorrect address, contact us as soon as possible.
Once an order has been shipped, we may not be able to change the delivery address.
Wavely™ is not responsible for orders delivered to an incorrectly entered or incomplete address.
📦 Lost, Stolen, or Damaged Packages
If your package shows as delivered but you cannot locate it, please first check around your delivery location and contact your local carrier.
If your package appears to be lost or arrives damaged, please contact us with your order number and relevant photos/details so we can investigate the issue and work with the carrier where appropriate.
⏰ Delays
While we do our best to ensure timely delivery, Wavely™ is not responsible for delays caused by:
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Customs processing
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Postal or carrier delays
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Severe weather
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Holidays
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Incorrect or incomplete addresses
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Natural disasters
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Other circumstances outside our control
We appreciate your patience and understanding if an unexpected delay occurs.
📧 Contact Us
If you have any questions about your order or shipping, please contact our support team.
We're always happy to help.
Wavely™
Making everyday shopping a little better.